d63 Privacy Policy
Your personal information belongs to you — and at d63, we take that seriously. This Privacy Policy explains exactly what data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information. This policy applies to all users of the d63 platform in the Philippines, including anyone who visits our site, registers an account, or uses any of our services. If you have questions after reading this page, check our FAQ or get in touch with our support team.
What We Collect and Why
Here is a clear breakdown of the types of data d63 handles, how each is used, and the protections we put in place for Filipino players.
Information We Collect
When you register and use the d63 platform, we collect certain personal details that are necessary to operate your account safely and in compliance with Philippine regulations. This includes your full name, date of birth, email address, contact number, and a government-issued identification document for age and identity verification. We also collect transaction-related data such as deposit and withdrawal records, payment method details, and account activity logs — all of which are essential for processing your transactions in Philippine pesos (PHP) and maintaining accurate account records. Additionally, we collect technical data such as your IP address, device type, browser information, and session logs to help us detect fraud, maintain platform security, and improve the overall experience for players across the Philippines. We only collect the information that is genuinely needed; we do not gather data beyond what is required to deliver our services.
How We Use Your Data
The personal data we collect is used strictly for the purpose of running your d63 account and delivering the services you have signed up for. Your identity information is used to verify your eligibility as a player in the Philippines, comply with regulatory requirements, and prevent fraud or underage access to the platform. Transaction data is processed to facilitate deposits, withdrawals, and payment reconciliation in Philippine pesos, and to resolve any disputes that may arise. Technical data helps us monitor platform security, investigate suspicious activity, and ensure that the platform remains stable and accessible for all Filipino users. We may also use your contact details to send you important account notifications, security alerts, or updates to our policies — these communications are service-related and are not marketing messages. We do not use your data for any purpose that you have not been informed about, and we do not sell your personal information to any third party under any circumstances.
Sharing and Disclosure
d63 does not sell, rent, or trade your personal information with external parties for commercial purposes. There are, however, limited circumstances in which we may share certain data with trusted third parties in order to deliver our services. These include licensed payment processors who facilitate PHP transactions on behalf of the platform, identity verification service providers who assist with regulatory compliance, and technology partners who support platform infrastructure and security monitoring. In all such cases, these parties are contractually bound to handle your data with the same level of care and confidentiality that d63 applies internally. We may also disclose data to Philippine regulatory authorities or law enforcement agencies when we are legally obligated to do so, or when such disclosure is necessary to prevent fraud, protect the safety of our players, or comply with a valid legal order. Any disclosure beyond these circumstances will only occur with your explicit consent.
Your Rights as a Player
As a registered player on the d63 platform and a resident of the Philippines, you have specific rights over your personal data under the Philippine Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to access the personal information we hold about you and to request a copy of that data at any time. If any of your information is inaccurate or outdated, you have the right to request a correction. You may also request the deletion of your personal data, subject to our legal and regulatory obligations to retain certain records for a minimum period. If you believe that your data is being processed in a way that violates your rights, you have the right to object to that processing and to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team — we are committed to responding promptly and transparently to all data-related requests from our Filipino players.
How We Keep Your Data Safe
Data security is not an afterthought at d63 — it is built into the foundation of how we operate. All personal and financial data transmitted through the platform is protected using industry-standard encryption protocols, ensuring that your information cannot be intercepted during transmission. Our servers and databases are secured behind multiple layers of access control, and access to sensitive player data is strictly limited to authorised personnel who need it to perform their job functions.
We conduct regular security reviews and monitoring to detect and respond to any potential vulnerabilities or suspicious activity on the platform. In the event of a data breach that is likely to affect your rights or interests, we are committed to notifying affected players and the appropriate Philippine regulatory authorities within the timeframes required by law. We also encourage you to play your part in keeping your account secure — use a strong, unique password for your d63 account, do not share your login details with anyone, and contact our support team immediately if you notice any unusual activity on your account.
We retain your personal data for as long as your account is active and for the period required by applicable Philippine laws and regulations after account closure. Once the required retention period has passed and there is no longer a legal basis for holding your data, it will be securely deleted from our systems. For any questions about how we handle data security or retention, visit our FAQ page.
Your Privacy at a Glance
- All data is encrypted in transit and at rest on our secured servers.
- We never sell your personal information to third parties — ever.
- You can access, correct, or delete your data at any time upon request.
- We comply with the Philippine Data Privacy Act and all related regulations.
- You can opt out of non-essential communications at any time.
- Our support team is available 24/7 for all data-related concerns.
Got Questions About Your Data?
Head over to our FAQ for quick answers, or log in to manage your account and privacy preferences directly.